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FAQ

I offer a range of handmade products, including soaps, candles, perfumes, and more. All products are crafted using natural ingredients, and you can choose scents and colors for custom items.

All of my products are handmade in Hanoi, Vietnam, using local ingredients wherever possible. Organic, natural, fairtrade, i always look for the best ! 

You can place an order directly through the website by selecting your desired products and following the checkout process. For any special requests or custom orders, feel free to reach out to me directly.

Yes, I offer free delivery within Vietnam for orders above 450k VND. For orders under this amount, shipping fees will apply.

Due to the nature of handmade products, returns or exchanges are not accepted unless the product arrives damaged. Please contact me within 48 hours of receiving your order if there’s an issue.

Yes! You can request custom scents, colors, and designs for many of my products. Whether it’s for a gift or a personal touch, I’m happy to work with you to create something special.

Currently, I offer shipping only within Vietnam. However, feel free to contact me if you’re interested in international orders, and I can explore options with you.

If you are a retailer or interested in selling my products, please feel free to contact me. I’d be happy to discuss partnership opportunities!

Contact me directly through the website or by email to learn more about becoming a retailer.

1. Do you offer workshops?

Yes, I offer private workshops where you can learn how to make your own soap. These workshops are hands-on, and I provide all the materials needed. You’ll be able to create your own batch of soap and take it home with you.

2. How long do the workshops last?

Workshops typically last 2-3 hours. During this time, you’ll learn all the steps needed to create your soap and have time to customize it with colors and scents.

3. How much do the workshops cost?

The cost for the first person is 650k VND. For each additional person, it’s 350k VND. This includes all materials and your handmade soap.

4. What if I have allergies or sensitivities?

Please let me know if you have any allergies or sensitivities before booking a workshop. I can adjust ingredients or suggest alternatives to accommodate your needs.

1. What are customized breast milk soaps?

Customized breast milk soaps are handmade soaps made with a special blend of your own breast milk. These soaps are gentle, nourishing, and perfect for preserving the beauty of your breastfeeding journey.

2. How does it work?

You provide frozen breast milk (400 ml for 1 kg of soap or 200 ml for 500 g). I take care of the rest and craft your soap to be gentle and nourishing for you and your baby.

3. How long does the process take?

After providing your breast milk, the soap requires a 6-week curing process before it’s ready. This ensures that the soap is properly set and safe for use.

4. Can I customize the scent and color of the soap?

Yes! You can choose from unscented or baby-safe scented options. I also offer color choices (SFDA approved for safety). However, I recommend waiting until your baby is at least 1 year old before using scented soap.

5. What are the prices for customized breast milk soaps?

  • Unscented: 300k VND for 500g
    550k VND for 1kg

  • Scented (baby-safe, but recommended for babies over 1 year old): 400k VND for 500g
    700k VND for 1kg

  • Color Options:
    You can also choose a color (SFDA approved for safety).

6. Can I provide my own container or mold for the soap?

Yes, if you have a specific mold or container in mind, feel free to let me know! I’m happy to accommodate special requests where possible.

7. What benefits do breast milk soaps offer?

Breast milk is rich in vitamins, minerals, and proteins, which are all beneficial for moisturizing, soothing, and nourishing the skin. It’s particularly great for sensitive skin and conditions like eczema.

Where to Find My Products

 

  • Loading T Café (candles only)
    Location: Hoan Kiem, Hanoi
    Address: 8 P. Chân Cầm, Hàng Trống, Hoàn Kiếm, Hà Nội

Location: 4 Ng. Phan Huy Chú, Phan Chu Trinh, Hoàn Kiếm, Hà Nội

Sells: All of my products (soaps, candles, perfumes, etc.)

Contact: